About entering pre-approved SaH applications

Cooks can enter a pre-approved Support at Home (SaH) application directly from their dashboard, under Customers > Profiles.

When an application is entered as pre-approved:

• It is not sent to the Care Provider for review
• The application is automatically approved
• The customer receives an email confirming approval
• The customer can start ordering rebated meals straight away

⚠️ This option should only be used where you have already received a referral or explicit written approval from the Care Provider.

Before entering a pre-approved application, ensure you have all required details:

• Care Provider company name
• Invoice email
• Care Manager first and last name
• Care Manager phone
• Care Manager email
• Internal ID (optional – typically used for a Purchase Order (PO) number)
• Care Provider address (optional – if required on invoices)
  

If approval has not already been provided, you should create a standard application instead.
➡️ Create an SaH or NDIS application

How to create a pre-approved application

Additional Information

Need more information? Contact Cookaborough Support:
✉️ [email protected]