View a customer’s application details
Learn how to view the status and details of a customer’s Support at Home or NDIS application.
About SaH and NDIS applications
Cooks can view the status of a customer’s Support at Home (SaH) or NDIS application directly from the Customers > Profiles area of the dashboard.
This allows you to:
- Check whether an application is Pending, Approved, or Rejected
- See key application details linked to a customer
- Understand whether a customer is able to place rebated orders
Applications are reviewed and approved by the Care Provider or Plan Manager, or by Cookaborough Support where appropriate.
How to view an application
Additional Information
Need more information? Contact Cookaborough Support:
✉️ [email protected]
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